Medicaid Offset Specialist

To process, file and administer Medicaid offsets and provide Special Care Insurance Policies (SCIP) department assistance.         

• Responsible for filing Medicaid premium offset request and follow up.
• Tracks and maintains accounts with updates for Medicaid offset approvals.
• Responsible for all requests pertaining to the Medicaid offsets.
• Assist with department calls and customer service needs.
• Completes data entry of patient demographics (responsible party / insurance / facility / referring provider) for billing information.
• Keys and maintains resident information.
• Adds applications and remains current with filing in systems
• Helps maintain and complete insurance policies
• Consistently delivers excellent customer service
• Actively supports and complies with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Reacts positively to change and performs other duties as assigned.

• High school diploma or equivalent
• 3-5 years administrative and data entry experience
• 1 -3 years’ experience with Medicaid offsets
• Advance working knowledge of Word, Excel, Microsoft Outlook, Genelco Group Plus
• Strong data entry skills and phone / email etiquette
• Must have excellent organizational, analytical and problem-solving skills
• Exhibits strong customer service and follow up skills
• Must be able to work in a fast paced environment with a strong sense of urgency
• Must have a positive attitude and be flexible to change

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.