Clinical Systems Coordinator

This position is responsible for helping to maintain the system admin, system build processes and clinical workflow analysis and reporting within our Clinical systems. This position would also help coordinate system projects by creating tasks, managing schedules, tracking progress, control communication and project reporting. 

• Review of existing system admin setup and development of new setup processes and tracking procedures. 
• Assists project managers by managing schedules, facilitating communication, and tracking project progress to ensure deadlines and budgets are met. 
• Assists in system buildout for new practices, including items within file maintenance. 
• Organizing meetings, maintaining project documentation and reports, tracking budgets and risks, and serving as a liaison between team members and stakeholders.  
• Serve as a key point of contact between team members and the project manager. They communicate project updates, timeline changes and important information to all relevant parties. 
• Coordinate meetings and create budgets for various projects with IT Systems area. 
• Assists in maintaining user administration and preferences within NextGen. 
• Liaison between office users and the NextGen development staff. 
• Research and recommend system upgrades/enhancement, both internal and external, to help our NextGen system run more efficiently with our staff. 
• Provides support in any transitions and data conversions from other EMR systems into NextGen. 
• Creating and maintaining documentation to be used for reference and training, 
• Assist in Managing system related projects for the clinical and billing teams. 
• Ensures satisfactory delivery of all projects. 
• Must be willing to occasionally perform weekend work. 
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Reacts positively to change and performs other duties as assigned.

• Excellent interpersonal, oral, and written communication skills.
• Bachelor's degree or equivalent preferred 
• Microsoft office skills preferred - Excel, Word, PowerPoint   
• Experience working on or coordinating projects 
• Knowledge of industry and experience 
• Ability to manage multiple tasks, schedules, and priorities effectively. 
• Demonstrated commitment to achieving project goals.
• Meticulous in tracking project details, deadlines, and documentation. 
• Strong urgency to maintain strict confidentiality in all project matters. 
• Knowledge of proper grammar, spelling and rules of composition 
• Ability to work effectively independently and with senior management and other team members.
• Ability to organize and complete work in a timely manner. 
• Must be detail oriented and self-motivated.
• Excellent customer service skills.
• Anticipate needs in a proactive manner to increase satisfaction.
• The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment
• Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.