Sales Administrator

The Sales Administrator provides support to the Sales organization, ensuring accurate sales data and demonstrating strong customer service. This is a hybrid role with some in office requirements. 

• Demonstrate high proficiency with the customer relationship management (CRM) system, assisting sales department members with any questions or assistance needed.
• Partner with sales department members to ensure contract and start up information is entered accurately and thoroughly into the CRM.
• Upload, adjust, and process information in the CRM, maintaining a high degree of data accuracy and communicating information to appropriate parties as needed.
• Maintain and update reports and spreadsheets, gathering and communicating relevant information to appropriate parties.
• Gather and verify commission data with sales department members, providing a final report to sales leadership.
• Assist with various projects as requested such as adding plans, uploading tiers, sending letters, etc.
• Drive customer satisfaction by demonstrating excellent customer service with employees, leadership, and customers.
• Actively support and comply with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintain confidentiality of all information; always abiding by HIPAA and PHI guidelines.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Champion and react positively to change.
• Perform other duties as assigned.

• High school degree or GED required.
• Sales and similar experience preferred.
• Strong technology skills, with the ability to learn new systems and processes quickly.
• Able to work in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Excellent communication skills, both written and verbal.
• Strong detail orientation and sense of urgency.
• Strong multi-tasking and organizational skills.
• Self-motivated with the ability to operate independently.
• Sensitive to deadlines and completing responsibilities in a timely manner.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.