Director of Data & Business Solutions

A senior-level IT strategic leader responsible for overseeing enterprise data analytics, technology integration, and business operations support.  This role directs a high-performing team, leads complex projects across departments, and plays a key role in shaping business processes, partner integrations, and system efficiencies. You play a vital role in driving innovation and ensuring successful project outcomes. Your deep understanding and experience in healthcare and/or insurance industries are instrumental in your day-to-day activities.

• Lead and mentor a cross-functional analytics and technology team that serves as the primary resource for all data and reporting needs across the business.

• Foster a collaborative, accountable, and innovative culture that consistently delivers high-value results.

• Oversee the flow of data across internal and external systems into centralized environments for enterprise reporting and analytics.

• Ensure accuracy, integrity, and availability of data to support operational and strategic decision-making.

• Spearhead enterprise-wide projects involving cross-departmental coordination, from initiation through completion.
• Drive efficiency through process design, automation, and strategic planning.
• Collaborate with executive leadership to deliver actionable insights, support organizational goals, and influence high-level strategies.

• Act as a key liaison between business and technical stakeholders to align solutions with business objectives.

• Serve as a strategic leader in evaluating, onboarding, and integrating external business partners.

• Lead efforts in systems integration, data migration, and process alignment to ensure seamless collaboration and long-term success.
• Play a critical role in shaping the business’s direction by identifying opportunities, mitigating risks, and making informed decisions on technology and data.

• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Reacts positively to change and performs other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in business, computer science, or a related field
• Minimum of 10 years of experience in IT management or a related field (experience in healthcare and/or insurance preferred)
• Proven experience in business technology leadership, data analytics, and strategic planning.
• Strong background in process improvement, stakeholder engagement, and project execution.
• Expertise in interpreting data to influence business decisions and drive outcomes.
• Exceptional communication, problem-solving, and organizational skills.
• Experience leading cross-functional teams and managing multiple high-impact initiatives simultaneously
• Strong problem-solving and analytical skills
• Ability to prioritize and manage multiple projects simultaneously
• Excellent interpersonal, oral, and written communication skills.
• Must be detail oriented and self-motivated.
• Excellent customer service skills.
• Anticipate needs in a proactive manner to increase satisfaction.
• The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment
• Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

Technical Skills

• Microsoft Suite
  • Office365 - Word, Excel, and PowerPoint, OneDrive, SharePoint, Teams
  • SQL tools - SSRS, SSIS
  • PowerBI
• Data Foundations
• Master Data Management (MDM) – strategies for consistent, reliable enterprise data
• SQL (advanced) – ability to query, validate, and optimize queries

You don’t need to write complex procedures, but you should be able to review and understand them.

• Data modeling – relational, dimensional (star/snowflake schemas), and modern approaches (like Data Vault, wide tables, or semantic layers)
• ETL/ELT processes – strong understanding of data pipelines and how data moves from source → warehouse → analytics
• Data Foundations
• Data Infrastructure & Tools
• Data Warehousing – familiarity with platforms like SQL Server, Snowflake, Azure Synapse, etc.
• APIs & Integrations – understanding how to connect disparate systems (insurance, claims, finance, etc.)
• Analytics & BI
• Business Intelligence Tools – Power BI others (Tableau, Looker, Qlik, etc.) Ability to set standards for visualization, governance, and adoption
• Data Reporting & KPIs – defining metrics, building dashboards, and ensuring data trust.
• Self-service analytics – empowering non-technical users with governed access to data
• Programming & Automation
• Python or R (preferred: Python) – for automation, data manipulation, and advanced analytics
• Scripting – bash, PowerShell, or similar for process automation
• Data Governance & Security
• Data quality frameworks – monitoring accuracy, completeness, timeliness
• Metadata management & cataloging – Collibra, Alation, or built-in cataloging tools
• Security & Compliance – HIPAA, GDPR, or industry-specific data handling standards
• Leadership-Adjacent Technical Skills
• Translating business needs → technical requirements
• Understanding Agile/Scrum for managing data projects
• Prioritizing and balancing quick insights vs. long-term infrastructure
• Vendor/tool evaluation – you’ll often choose what stack the company invests in

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.